Automatic Billing (Auto Top-Up) in MGID Ads

Introduction

How to Manage Automatic Billing

Payment Setup Essentials

Email Notifications

Introduction

Automatic Billing (Auto Top-Up) feature helps you keep your campaigns running without interruptions. When your account balance reaches a defined limit, the system automatically charges your selected card and adds funds to your account. This eliminates the need for manual top-ups.

You can find Automatic Billing in your Profile Settings under the Billing section.

Use the Automatic Billing to maintain uninterrupted traffic and performance. At the same time, stay in control with customizable top-up rules.

How to Manage Automatic Billing

You can enable or manage Automatic Billing in two ways: during account top-up or in the billing tab. Let’s review each option.

Option 1: During Account Top-Up

When adding funds via the “Add Funds” section, you can:

• Select a card
• Enable automatic billing
• Set the top-up amount
• Define the balance threshold
• Accept the automatic billing terms

Option 2: In the Billing Section

In the Profile Billing section, you have full control over:

• Enabling Automatic Billing
• Disabling Automatic Billing
• Changing the active payment card
• Updating the top-up amount
• Adjusting the balance threshold

The billing rule follows this structure:

“Top-up at X amount when my balance is lower than Y amount.” 

Where:

• Top-up at = the amount that will be charged automatically.
• When my balance is lower than = the balance threshold that triggers the charge.

Both fields are required. Automatic Billing can only be activated when valid values are entered.

Once your account balance drops below the defined threshold, the system automatically charges your selected card for the specified amount.

Important details:

• The charge is triggered only when the balance becomes lower than the set threshold.
• If the card has insufficient funds or the bank declines the transaction, the charge will not be completed.

Payment Setup Essentials

Bank card

A card appears in the Billing section only after a successful payment has been made with it. If no successful payment has been completed, the card will not be available for Automatic Billing.

Only one card can have Automatic Billing enabled at a time. If you activate Automatic Billing for a new card, the previously active card will be automatically disabled.

A card can only be removed if Automatic Billing is turned off for that card.

Minimum Top-Up Amount

Each currency has a minimum allowed top-up amount (for example, $100). If you enter a lower amount, the system will automatically reset it to the minimum and display a notification message.

Email Notifications

To help you stay informed, the system sends email alerts in the following cases:

Failed Automatic Charge

If multiple automatic charge attempts fails, the automatic billing is disabled. You will receive an email explaining that your payment was unsuccessful. The email will include a direct link to the Billing section to update your card or re-enable the feature.

To avoid interruptions, set a reasonable balance threshold that gives you enough time to resolve potential payment issues.

Card Expiration Warning

If the card used for automatic billing expires within 30 days, you will receive a reminder emai to update or replace your card to avoid failed charges. If automatic billing is enabled for a card with less than 30 days until expiration, the warning email is sent immediately after activation.

To ensure uninterrupted campaigns, regularly monitor your card’s expiration date and review your billing settings after updating payment details.